Holidays between Christmas and New Year


2019 is coming to an end and the BST Group offices will be partly unoccupied.

Here is an overview of the local holiday periods:

BST eltromat headquarter: December 23rd – January 5th

BST eltromat France: December 24th       

BST eltromat Iberica: December 24th – January 7th  

BST eltromat India: December 25th + January 1st   

BST eltromat Istanbul: January 1st        

BST eltromat Italia: December 24th – January 6th    

BST eltromat Japan: December 30th – January 3rd        

BST eltromat Latina: December 23rd – 25th + December 30th – January 1st  

BST eltromat Shanghai: January 1st                                                    

BST eltromat South East Asia: December 22nd – January 5th          

BST North America/AccuWeb: December 23rd – January 1st                 


Stand-by duty during Christmas time and new year at headquarter

Between the holidays there will be a stand-by duty for customer service on the 23rd, 27th and 30th of December of 2019 and as well on the bridge days from 2nd to 3rd of January 2020. Customers in need of support can contact our service by phone at +49 (0) 5206 999 680 / +49 (0) 5206 999 767 or by e-mail at / Our service is available at the Leopoldshoehe office from 8am to 4pm.

The spare part delivery service will be only available inside the European Union. Please use the spare part delivery service in urgent emergencies only.